Convix Hub
Blog
Quick Access
Our App
Company
Legal
  1. Home
  2. FAQ
Help Center

Got questions?
We've got answers.

Everything you need to know about Convix Hub — our tools, privacy, technical details, and policies — all in one place.

35+ free tools Privacy explained Tech support No accounts
30+
Questions answered
5
Topic categories
24–48h
Support response time
General Questions
Tools Usage
Privacy & Security
Technical Support
Account & Billing
Free Forever
No Registration
Browser-Based Tools
Zero Data Stored
Instant Answers
General Questions
Tools Usage
Privacy & Security
Technical Support
Account & Billing
Free Forever
No Registration
Browser-Based Tools
Zero Data Stored
Instant Answers
30 questions
No matching questions found
Try different keywords, or ask us directly
General Questions
9 questions
01 What is Convix Hub?

Convix Hub is a free online platform offering 35+ utility tools for everyday use — image converters, calculators, health tools, PDF utilities, and much more.

Every tool is built to be:

  • 100% free to use, no hidden charges
  • No registration or account required
  • Browser-based — works on any device
  • Privacy-first — no data ever stored on our servers
02 Is Convix Hub really free?

Yes — completely and unconditionally free. There are no hidden charges, no subscription tiers, no premium locks, no credit card required, and no usage limits.

We believe essential digital tools should be accessible to everyone without cost barriers. That's our core mission.

03 Do I need to create an account?

No — never. You don't need to register, verify an email, or create an account for any tool. Just open the page and start using it.

This ensures maximum privacy, instant access, complete anonymity, and no passwords to remember.

04 What types of tools are available?

We offer 35+ tools across 7 categories:

  • Image Tools: PNG to JPG, Image Compressor, WebP Converter, Favicon Generator
  • Calculators: BMI, Age, SIP, Scientific, Unit Converter
  • Text & PDF: Word Counter, Case Converter, JSON Formatter, PDF Merge & Split
  • Health Tools: Calorie, Water Intake, Ovulation, Pregnancy Due Date
  • Social & Utility: QR Code, Password Generator, Typing Speed Test, Color Picker
  • Legal Tools: Privacy Policy, Terms & Conditions, Disclaimer generators
  • Banking Tools: IFSC Finder, PIN Code Finder, PAN & Aadhaar Validator
05 How can I report a bug?

We appreciate bug reports! Contact us via our Contact Page or email support@convixhub.com.

Please include: the tool name, steps to reproduce, your browser/device, and any screenshots or error messages. We typically respond within 24–48 hours.

06 Can I request a new tool?

Absolutely — we love user requests! Email us at support@convixhub.com or use our Contact Form.

Tell us the tool name, what problem it solves, and any specific features you'd want. We regularly add tools based on community demand.

07 Are your tools accurate?

We use industry-standard formulas, official conversion standards, and reliable data sources. All tools are thoroughly tested before release.

Disclaimer: Health and financial calculators provide estimates for informational purposes only — not professional medical or financial advice.

08 Can I use tools for commercial purposes?

Yes! You can use our tools for personal, business, commercial, client, educational, and non-profit purposes.

You may not copy/replicate our website, claim our tools as your own, or redistribute them. See our Terms of Service for full details.

09 How often do you add new tools?

We continuously expand Convix Hub based on user feedback. New tools are added regularly, existing tools are updated for performance, and bugs are fixed promptly.

We aim to add 2–5 new tools per month. Check our homepage for "New" badges on recently added tools.

Tools Usage
5 questions
10 How do I convert images?

It's simple: go to the converter (e.g., PNG to JPG), click "Upload Image" or drag & drop your file, wait for instant conversion, then click "Download."

Conversion happens entirely in your browser. Your image never leaves your device.

11 What's the maximum file size for uploads?
  • Image Tools: Up to 25MB per image
  • Document Tools: Up to 50MB per document

These limits are governed by your browser's capabilities. Larger files on older devices may take slightly longer since processing happens locally.

12 Can I use tools on mobile devices?

Yes! Every tool is fully responsive and works on smartphones (iOS & Android), tablets, laptops, and desktops. The interface adapts automatically to your screen size.

You can also install Convix Hub as a PWA (Progressive Web App) for a native app-like experience. Visit our Install App page.

13 Can I process multiple files at once?

Currently most tools process one file at a time for optimal performance. However, you can process files one after another quickly, or open multiple browser tabs to work simultaneously.

Batch processing features are planned for future updates based on user demand.

14 Why is my tool not working?

Try these steps in order:

  1. Hard refresh: Press Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac)
  2. Clear browser cache via browser settings
  3. Try a different browser: Chrome, Firefox, Safari, or Edge
  4. Check your file format is supported by that tool
  5. Disable extensions: Ad blockers can sometimes interfere
  6. Update your browser to the latest version

Still not working? Contact us with the tool name, browser, and what you tried.

Privacy & Security
4 questions
15 Is my data safe when using these tools?

Absolutely. All tools run entirely in your browser (client-side processing). Your files never leave your device, we never store any data, and everything is cleared from memory when you close the tab.

This is an architectural guarantee — there's no mechanism by which your data could reach our servers, even if we wanted it to.

16 Do you store my files?

No — never. Here's exactly what happens: you upload a file → your browser processes it locally → you download the result → everything is deleted from browser memory. Your files never reach our servers.

17 Do you use cookies?

We use minimal cookies only for essential functionality — storing your theme preference (dark/light mode). We do NOT use cookies for tracking, advertising, or third-party data sales. Read our full Privacy Policy for details.

18 Can I use these tools for sensitive documents?

Yes — since everything processes locally, you can safely use our tools for confidential business documents, personal ID documents, medical records, and financial files.

Always ensure you're on the official convixhub.com website and using a secure (HTTPS) connection.

Technical Questions
5 questions
19 Which browsers are supported?
  • Google Chrome (recommended) — v90+
  • Mozilla Firefox — v88+
  • Microsoft Edge — v90+
  • Safari — v14+
  • Opera — v76+

Keep your browser updated for the best experience and performance.

20 Do I need an internet connection?

You need internet to initially load the page. However, once loaded, most tools (image converters, calculators, generators) work offline since all processing is local.

Tools that use external APIs — such as PIN Code Finder and IFSC Code Finder — do require an active internet connection to fetch data.

21 Why is processing slow on my device?

Processing speed depends on file size, device performance, available RAM, and browser choice. Tips for faster processing:

  • Close unnecessary browser tabs to free up RAM
  • Use Google Chrome for best JS performance
  • Restart your browser if it's been running for a long time
  • Compress very large files before processing when possible
22 What file formats are supported?
  • Images: PNG, JPG/JPEG, WebP, GIF, BMP, SVG
  • Documents: PDF, DOC/DOCX, TXT
  • Data formats: CSV, JSON (for data tools)

Supported formats may vary per tool — check the specific tool page for exact format compatibility.

23 Do you have an API?

Currently, no public API is offered since our tools run client-side and there's no server-side processing. This is by design to ensure maximum privacy.

We're exploring API options for developers in the future. Email support@convixhub.com to express interest.

Account & Billing
4 questions
24 Why don't you require registration?

We believe in keeping it simple and private. No accounts means no personal data collection, instant tool access with no friction, no security risks from account breaches, and no passwords to manage.

25 Will you ever charge for tools?

All current tools will remain free forever — that's our promise. We will never lock existing free features behind paywalls.

We may explore optional premium advanced features or voluntary support in the future, but the core toolset will always be free for everyone.

26 How do you make money?

Convix Hub is supported by non-intrusive advertising (Google AdSense) and ethical affiliate partnerships. We prioritize your experience — ads never block tool functionality, slow down performance, or track your data.

27 Can I save my work history?

Currently we don't save history as it would require accounts and compromise our privacy principles. As alternatives: bookmark frequently used tools, download results immediately, and use your browser's download history to track files.

We're exploring optional local-storage history features that would stay only in your browser, never on our servers.

More Common Questions
3 questions
28 Can I bookmark or share tools?

Yes! Each tool has a unique URL you can bookmark for quick access or share with anyone. Copy the URL, use your browser's share feature, or send it via social media or email.

29 Can I use tools offline?

Once a tool page is loaded, most tools work offline since processing is local. API-based tools (PIN Code Finder, IFSC Finder) require internet to fetch data.

Install Convix Hub as a PWA for an enhanced offline experience. See the Install App page for instructions.

30 How do I install the Convix Hub app?

Convix Hub is a Progressive Web App (PWA). On Chrome/Edge, click the install icon in the address bar or look for "Add to Home Screen" in your browser menu.

Visit our Install App page for step-by-step instructions for all browsers and devices.

Still have questions?
Can't find the answer you're looking for? We're real people and we read every message.
Free Forever — No Catch

35+ free tools.
Zero questions needed.

Open any tool, use it instantly, no sign-up. Everything you need, nothing you don't.